3 Best Shopify Facebook Chat Apps (With In-depth Reviews)

3 Best Shopify Facebook Chat Apps

In today’s fast-paced digital landscape, leveraging Facebook’s massive user base and communication capabilities is crucial for effectively connecting with your audience. 

That’s where Shopify Facebook Chat Apps come into play. Whether you’re a seasoned entrepreneur or just starting out, this guide will empower you to decide which app best suits your business needs. Let’s dive in and explore the world of Shopify Facebook Chat Apps and take your Shopify store to new heights of success. 

An Overview of the Best Shopify Facebook Chap Apps

LogoApp NamePricingFree TrialRating
PingMe Facebook Messenger ChatFree plan available. From $6/month✔️Yes (7 days)4.8/5⭐
Facebook Chat FluxFree❌ No5/5⭐
Facebook Chat Box ‑ ChatbotFree❌ No4.6/5⭐

The In-depth Reviews

3 Best Shopify Facebook Chat Apps

#1. PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat is a powerful solution that integrates Facebook Messenger into your online store, empowering businesses to connect with customers, offer real-time support, and enhance engagement. 

One standout feature of PingMe is its effortless integration with Facebook Messenger, enabling businesses to expand their customer support capabilities and provide instant assistance to shoppers. By incorporating live chat functionality, businesses can promptly address customer inquiries, offer product recommendations, and resolve real-time issues. This immediate connection fosters a personalized and interactive shopping experience, ultimately leading to increased customer satisfaction and higher conversion rates.

No matter the size of your business, PingMe Facebook Messenger Chat caters to all. Whether you’re a small online retailer or a large enterprise, as long as you utilize Messenger Chat for communicating with customers, PingMe is the perfect companion. It equips you with the necessary tools to deliver exceptional customer service and cultivate long-lasting relationships. 

Key features:

  • Live chat widget for a better customer support experience and increase in sales
  • Centralize all customers engagement in one place – easier remarketing
  • Engage with customers anytime at every touchpoint with insightful analytics
  • Take care of your customers 24/7 and reach them even when they leave website
  • Beautiful and modern chat widget suits all themes


  • Basic: Free
  • Premium: $6/month
  • Holiday Crazy Deal: $2.49/month
3 Best Shopify Facebook Chat Apps

#2. Facebook Chat Flux

Facebook Chat Flux is a user-friendly and comprehensive Shopify app that simplifies the process of integrating and optimizing Facebook Chat for your online store. 

One of the key advantages of Facebook Chat Flux is its simplicity and intuitive interface. The app offers clear and concise guidance on how to set up and configure Facebook Chat, ensuring that businesses can quickly implement this powerful communication tool without any technical hassle. Facebook Chat Flux covers all the main aspects of Facebook Chat and ensures that businesses have access to the essential information required to optimize their usage. 

Whether you’re a beginner or an experienced user, Facebook Chat Flux caters to businesses of all experience levels. Its user-friendly nature and informative resources make it accessible and valuable for startups and established enterprises alike. Moreover, it’s free, so you do not have to worry about balancing your budget before applying it to your daily process. 

Key features:

  • Easily integrate Facebook Chat with your store
  • Get to know your customers to tune your sales message better
  • Multiple styles to match all stores


  • Free
3 Best Shopify Facebook Chat Apps

#3. Facebook Chat Box - Chatbot

Facebook Chat Box is a feature-rich app that integrates with your Facebook page, enabling customers to send messages directly via Messenger.

With its standout feature of live chat functionality, businesses can provide instant customer support and foster real-time communication. Additionally, Facebook Chat Box offers abandoned cart messages, allowing businesses to send personalized messages to customers who have left items in their carts, increasing the chances of conversion and sales recovery. This feature helps businesses recover potentially lost sales and maximize their revenue.

Especially, this app is totally free. It is a perfect choice for starters with a low budget for support apps on other platforms. On the other hand, Small to medium enterprises can also try this app to get to know Facebook Chat and decide whether to invest in other advanced apps with fees.

Key features:

  • Live chat: Allow customers to send messages to your Facebook page via Messenger
  • Subscribe popup: Show popup with discount code to stimulate customer to sign up
  • Abandoned cart messages: Send message to customer when item is left in the cart
  • Marketing campaign: Build automated marketing campaigns through Messenger
  • Order confirmation message: Show detailed notifications about the order status


  • Free


These top Shopify Facebook Chat apps offer exceptional features for enhancing customer communication and support. With seamless integration and efficient tools, these apps elevate the e-commerce experience, driving conversions and customer satisfaction. We hope that you have found the apps that are most suitable to your businesses’ requirements.


The Messenger channel lets you connect Messenger for Facebook and Messenger for Instagram to Shopify Inbox. After you install and set up the Messenger channel, you can send and receive messages from Messenger within your Inbox.

Step 1: Click Settings > Apps and sales channels from your Shopify admin.

Step 2: From the Apps and sales channels page, click Messenger.

Step 3: Click Open sales channel.

Step 4: Click Overview.

Step 5: In the Facebook Messenger section, click Start Setup.

Step 6: Click Confirm to connect Messages to Shopify Inbox.